Shipping / Returns / Your Account / FAQ
We strive to deliver the ultimate customer experience. Each time you purchase merchandise from our boutique, we want you to be totally satisfied.
If you do not see a fashion item, color or size you are looking for on our website, please call or email us and we will make every effort to help find a solution.
Call us at 970-728-7974, send us an email at firstname.lastname@example.org or use our message form below to let us know how we can help.
Login to your account (or create one!) to view your orders, account history, remember your shipping address and more!
All items must be returned & postmarked within 7 days of receipt for a refund
No cash refunds
We offer exchange or store credit up to 30 days from purchase
No returns or exchanges on red line or sale merchandise
Sublime Telluride ships all items via UPS
All in-stock products are shipped within 3 business days of purchase
Shipping charges are calculated during checkout
We do not ship outside of the United States
How do I track my on-line order?
When Sublime ships your merchandise you will receive via email the tracking number for the package. If you have any issues with the tracking information please contact us.
What is your online returns policy?
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging with all tags included in the shipping box. Items must be returned & postmarked within 7 days of receipt to qualify for a full refund. Sorry, no returns or exchanges on red line or sale merchandise.
How do I return an item?
If you are not satisfied with your online purchase, you can return the merchandise via UPS or FedEx to our boutique address: 126 West Colorado, #102A, Telluride, CO 81435. (If shipping via USPS, please send to: PO Box 458, Telluride, CO 81435.) You are responsible for return shipping charges.
Do you ship internationally for online purchases?
Sorry, but at this time Sublime Telluride does not ship merchandise outside the United States.